Crypto Wallet Recovery FAQ: 12 Honest Answers
Crypto wallet recovery FAQ answers from the team at Crypto Recovers LLC, written the way we explain things on the phone. The short version: if you still have the wallet file, the device or part of your seed phrase, recovery is often possible. If the coins were sent to someone else, it is not.
Crypto Wallet Recovery FAQ: The Basics
1. What is crypto wallet recovery?
It is the work of getting you back into a wallet you own when the password, some seed words or the file itself is lost or damaged. We rebuild the missing piece. We do not hack exchanges or reverse transactions.
2. Is crypto wallet recovery legit?
Yes, when it is done by a real company working on wallets the client owns. Signs of a legitimate firm include a real address, a written agreement and no upfront fee.
3. Can you recover stolen or scammed crypto?
No. Once coins move to another wallet, nobody can bring them back. Report theft to the FTC fraud reporting site and the police, and ignore anyone who promises a refund for a fee.
Crypto Wallet Recovery FAQ: Safety and Privacy
4. Do I have to share my seed phrase?
Never send a full seed phrase by email, chat or form. For partial phrases we use a secure split method so the words never travel together in plain text.
5. Could you take my coins if I send my wallet file?
An encrypted wallet file is useless without its password. Once we find the password, you move your coins to a new wallet yourself. See our security promises.
6. How do I know you are not a scam?
Check our Los Angeles address, ask for the NDA, and notice that we never ask for money upfront. Our guide to crypto recovery scams shows exactly what to look for.
Crypto Wallet Recovery FAQ: Cost and Timing
7. How much does it cost?
The assessment is free. If we take the case, the fee is a percentage of what is recovered, agreed in writing first. Full details are on our pricing page.
8. How long does recovery take?
From a few days to several weeks. Short passwords and clear memories go fastest. Slow wallet formats and long passwords take longer.
9. What happens if you cannot recover my wallet?
You pay nothing. We delete every copy and tell you what we tried.
Crypto Wallet Recovery FAQ: Wallets and Devices
10. Which wallets do you support?
Bitcoin Core, Electrum, MetaMask, Blockchain.com, MultiBit, Ethereum presale files, Ledger, Trezor, Exodus, Armory, Trust Wallet, Litecoin and Dogecoin Core, and more. See all supported crypto wallets.
11. My hardware wallet is broken. Are my coins gone?
Usually not. Coins live on the blockchain, not the device. With your recovery phrase you can restore on a new device. Without it, see our hardware wallet recovery options.
12. I have 11 of my 12 seed words. Can you help?
Very often, yes. One missing word is one of the most solvable cases we see. Read about seed phrase recovery.
Still Have a Question?
If this crypto wallet recovery FAQ did not cover your case, ask us. The reply is free.